Shipping policy

Hours of Operation

Monday - Friday 9am to 5pm PST

Processing time is 1-3 business days.

Packages will be shipped within 2-5 days after being processed. Most orders are received within 2 weeks. However we want to allow a realistic 14 day time frame due to circumstances outside of our control. If you are having trouble tracking your order or have not received your order within 14 days please reach out to us at moonrose.sales@gmail.com